Rental Portfolio — Cheektowaga

A Cheektowaga landlord with four rental properties set up a single recurring cleaning schedule covering all of them. Before that, each property had been handled reactively — a cleaning only got booked after a tenant called about an overflow, which meant timing was inconsistent and at least one property was usually overdue at any given point.

The Problem

Managing gutter maintenance property-by-property and complaint-by-complaint meant the landlord had no consistent view of which properties were due, and tenant-reported problems only surface after water damage has already started — exactly the kind of structural maintenance gap that becomes a habitability liability rather than a simple fix. See our guide on who’s responsible for gutter maintenance on a rental for how that liability actually breaks down.

What We Did

We consolidated all four properties onto a single recurring schedule with staggered visit dates, so the landlord gets one predictable annual plan and one point of contact instead of four separate reactive calls. Pricing was set per-property based on each home’s actual linear footage and tree cover, then bundled into one standing invoice rather than four one-off jobs booked at different times of year.

The Result

All four properties now get cleaned on a fixed fall and spring rotation regardless of whether a tenant has called in a complaint, which has eliminated the overflow-related maintenance calls the landlord used to field every year. For any owner managing more than one rental, our rental and commercial gutter cleaning page covers how a multi-property recurring schedule like this one is typically structured and priced.

See more completed jobs in our case studies, or call (716) 415-7160 to set up a single recurring schedule across your own rental portfolio.