Our Promise to You

A Gutter Cleaning Guarantee You Can Actually Hold Us To

Most gutter companies ask you to trust them. We’d rather earn it — every job is photo-verified, backed by a free re-clean promise, and covered by real insurance. Here’s exactly what we commit to, in plain language.

Insured & Local
Photo-Verified Completion
Free Re-Clean Promise
Local Buffalo Crew
The Guarantee

Three Commitments, Every Job

This isn’t marketing copy — it’s what we tell our own crews to follow on every single visit.

01

Free Re-Clean, No Questions

If you find debris we missed within 14 days of a completed cleaning, we come back and clear it at no charge — no argument, no upsell.

02

Property Damage Covered

We’re insured for ladder and roof-adjacent work. If something on your property is damaged during our visit, it gets repaired or replaced.

03

Photo Proof, Every Time

We send before-and-after photos, including down the downspouts, so you have real proof the job was done thoroughly — not just a visible-gutter glance.

What’s Covered

What Our Guarantee Includes

  • ✓

    Full clearing of gutters and downspouts, not just the visible trough

  • ✓

    A free re-clean if debris is found within 14 days of service

  • ✓

    Before-and-after photos sent after every completed job

  • ✓

    Repair or replacement if we damage gutters, siding, or landscaping during a visit

  • ✓

    A pricing quote honored as quoted — no on-roof upsells for the scope we agreed to

What It Doesn’t Cover

The guarantee covers our workmanship — it doesn’t cover pre-existing gutter damage, structural repairs beyond our scope, or new debris that falls after our visit (a windstorm the next day, for example). We’ll always tell you honestly which category a problem falls into before charging for anything extra.

How It Works

Requesting a Re-Clean Takes One Call

STEP 1

Call or text us

Reach out within 14 days of your cleaning at (716) 415-7160.

STEP 2

Tell us what you found

A quick photo helps, but isn’t required — we take your word for it.

STEP 3

We schedule the re-clean

Usually within a few business days, at no cost to you.

STEP 4

We confirm it’s resolved

You get fresh before-and-after photos so you know it’s done.

Read our full termsFor the complete policies behind this guarantee — payment, scheduling, and liability terms — see our Terms of Service.
Questions

Frequently Asked Questions

What if I’m not happy with the job for a reason other than missed debris?

Call us directly and tell us what’s wrong. Most concerns get resolved with a conversation and, where it’s warranted, a free return visit — our goal is that you’d hire us again.

Does the guarantee apply to one-time cleanings and recurring plans equally?

Yes. Every visit, whether it’s a single cleaning or part of a standing seasonal schedule, is covered by the same re-clean and photo-proof guarantee.

What happens if a storm causes new debris right after you clean?

That’s new debris, not missed work, so it falls outside the 14-day re-clean guarantee — but we’re happy to quote a follow-up visit at our standard rate.

Is the guarantee in writing?

Yes — it’s documented here and in our Terms of Service, and referenced on every invoice we send.

Book a Cleaning Backed by a Real Guarantee

Photo-verified, insured, and covered by a free re-clean promise — the way gutter cleaning should work.